Email Marketing Agency For Health, Wellness & Beauty Brands
Social Hub is an email marketing agency for brands and clinics that want more revenue from the customers they already have. We build the Klaviyo flows, campaigns and SMS that turn first time buyers into regulars.
Certified Partners Of The Platforms We Use Every Day
We're certified on the platforms our clients rely on, so your ads, store, website and email all run on best practice setups.
Email Marketing Management Services That Pay Their Way
Email is one of the highest return channels a brand can have, yet most are running a basic welcome flow and the odd sale campaign. Our email marketing management services cover strategy, flow builds, campaigns, design, copy, SMS, segmentation and reporting, so email becomes a steady source of revenue.
As a Klaviyo marketing agency that also runs Meta, Google and social, we know where your customers come from and what they need to hear next.
Flows first
Automated flows that bring in sales every day, before we worry about the next campaign.
Clinic ready
Email content written within the TGA and AHPRA advertising guidelines for telehealth, clinic and supplement brands.
Tracked to revenue
Monthly reports on email revenue, list growth and repeat purchases, not only open rates.
Brands We've Grown With Email
A few of the Klaviyo accounts our email marketing agency team has built and managed.
Myleaf
Email and SMS for a telehealth brand, written to meet TGA advertising rules, as part of a full funnel strategy that drove $2.8M in revenue over six months.
View case study →The Silver Store
Ongoing Klaviyo management for an engraved jewellery brand, focused on lifting open rates and repeat purchases.
View case study →Skin Friend
Klaviyo flows and campaigns for a skincare brand, built to bring customers back for their next order.
View case study →Audit
We go through your Klaviyo account, flows, campaigns, list health and past results to see what's working, what's missing and where you're losing sales.
Strategy
A retention plan built around your products, customer journey and goals, including which flows to build first, how often to send and how to segment your list.
Automated flows
Welcome, abandoned cart, browse abandonment, post purchase, replenishment and win back flows that bring in revenue in the background every day.
Campaigns
Regular campaigns planned around launches, sales and seasonal moments, with design and copy that sound like your brand.
Segmentation & list health
Smart segments so the right people get the right emails, plus regular list cleaning to protect deliverability.
SMS
SMS flows and campaigns for launches and time sensitive offers, set up to work with your email rather than doubling up.
Testing & reporting
Subject lines, send times, offers and designs tested every month, with clear reports on revenue, list growth and what we're testing next.
How Our Email Marketing Agency Runs Your Klaviyo
Every account starts with a clear look at what you've got and where the revenue is sitting untapped.
Welcome
Turns new subscribers into first time buyers
Abandoned cart
Brings back shoppers who left without buying
Post purchase
Builds trust and sets up the second order
Win back
Wakes up customers who've gone quiet
The Flows Every Brand Needs
Working with an email marketing agency that also runs your ads means the customers your paid media brings in are welcomed properly, followed up quickly and given a reason to come back.
These are the four flows we build first for almost every brand we work with.
Email Marketing Agency FAQs
Common questions about Klaviyo, our email marketing packages and what's included.
-
It plans, builds and manages your email and SMS marketing. At Social Hub that covers strategy, automated flows, campaigns, design, copy, segmentation, list health and reporting, all built in Klaviyo.
-
Our email marketing management services are tailored to each brand, but usually cover strategy, flow builds, regular campaigns, design, copywriting, segmentation and monthly reporting. SMS can be added where it suits.
-
Klaviyo is our platform of choice for ecommerce and DTC brands because of how well it connects with Shopify. As a Klaviyo agency, we can also move you across from Mailchimp or another platform.
-
It depends on your list size, how many flows you need, how often you send and whether SMS is included. We'll give you a clear quote after a strategy call.
-
Automated flows usually start bringing in revenue within weeks of going live. Campaign results and overall email revenue build over the first two to three months as we test and refine.
-
A healthy benchmark for many DTC brands is somewhere around 20 to 30%, though it depends on your category, list size and how much you're spending on ads.
-
Yes. We work with telehealth, clinic and supplement brands and write email content within the TGA and AHPRA advertising rules.
-
Yes. Our team writes the copy and designs every email to match your brand, so you only need to send through product info and offers.
-
Yes. We're an email marketing agency based on the Gold Coast, looking after email for brands across Australia and the US.
We only take on accounts we're confident we can grow.
Whether you're starting from scratch in Klaviyo or your flows haven't been touched in a year, we'll look at your account and show you where the opportunities are.
Our email marketing packages are built around your brand, list size and goals. Tell us where you're at and where you want to be, and we'll book a call to talk it through.
Not ready for a retainer?
Start with a Strategy Sprint
A one on one session with Lily and a tailored 12 month marketing plan you can run yourself or hand to your team.